GDPR Privacy Policy

At sofia.soane.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data, including the use of cookies, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  • Data Controller

[sofia.soane.com acts as the data controller for the personal data collected through this website. Our contact information is provided at the end of this Privacy Policy.

  • Data Collection and Use

We collect and process various types of personal data for different purposes, including:
- Contact Information: When you voluntarily provide your name, email address, phone number, or other contact details through our website, we use this information to communicate with you and respond to your inquiries.
- Newsletter Subscription: If you choose to subscribe to our newsletter, we collect your email address to send you periodic updates and promotional materials. You can unsubscribe from our newsletter at any time by following the instructions provided in the email.
- Website Analytics: We may use website analytics tools and cookies to collect anonymized information about your browsing activities on our website. This helps us analyze trends, track website performance, and improve our services. By using cookies, we can enhance your browsing experience and customize our website content based on your preferences.

  • Lawful Basis for Processing

We rely on the following lawful bases for processing your personal data:

- Performance of a Contract: We process your personal data to fulfill our contractual obligations and provide the services you have requested.
- Legitimate Interests: We may process your personal data based on our legitimate interests, such as improving our website, communicating with you about our products and services, conducting marketing activities, and enhancing your browsing experience.
- Consent: In certain cases, we may rely on your explicit consent to process your personal data. For example, when you subscribe to our newsletter or accept the use of cookies on our website, we will seek your consent before collecting or storing your data.

  • Cookies

Cookies are small text files that are placed on your device when you visit a website. They help us provide a better user experience and understand how you interact with our website. By using cookies, we can personalize your browsing experience, remember your preferences, and analyze website traffic. You have the option to accept or decline cookies. Please note that declining cookies may limit certain functionalities of our website.

  • Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We will securely delete or anonymize your data when it is no longer needed.

  • Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, and any transmission is at your own risk.

  • Sharing Your Data

We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to process your data securely and only for the purposes specified by us.

  • Your Rights

You have certain rights regarding your personal data under applicable data protection laws. These include:
- Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.
- Right to Rectification: If you believe that any of your personal data is inaccurate or incomplete, you have the right to request its correction or update.
- Right to Erasure: You may request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, if you withdraw your consent and there is no other legal basis for processing, or if the data is being processed unlawfully. However, please note that certain legal obligations or legitimate interests may prevent us from immediately complying with your request for erasure.